This disclaimer applies to the whole of the Picela website and everything published on it. By browsing this website or placing an order, you confirm that you have read this disclaimer and accept it.
1. General information
The information on this website is provided for general information purposes only. We take care to keep it accurate and up to date, but we cannot guarantee that everything on the site is complete, accurate or current at all times.
Any decision you make based on information found on this website is your own responsibility.
2. Products, colours and images
We do our best to show our products as faithfully as possible. Photographs, illustrations, descriptions and colours shown on this website are for guidance and may differ slightly from the product you receive — screen settings, device type and lighting all affect how colours appear.
Minor differences of this kind are normal and are not a fault. If an item you receive is genuinely not as described, that is a different matter and is covered by our Returns & Refunds Policy and by the consumer guarantees described in section 8.
3. Pricing and product information errors
Despite our best efforts, our website may occasionally contain a typographical error, an inaccuracy or an omission relating to a price, description, promotion, delivery time or availability.
We reserve the right to correct any such error and to change or update information at any time without prior notice. If an error affects an order you have already placed, we will contact you before dispatching it and you may choose to continue at the corrected price or cancel for a full refund.
4. Availability of the website
We work to keep this website available and functioning properly, but we cannot guarantee uninterrupted, timely, secure or error-free access. Maintenance, technical faults and events outside our control may affect availability.
We may modify, suspend or discontinue any part of the website at any time without notice.
5. External links and third-party content
This website may contain links to websites operated by third parties. These links are provided for your convenience only.
We do not control those websites and are not responsible for their content, their accuracy, their availability, the products or services they offer, or their privacy and security practices. Including a link does not mean we endorse the site or its operator. If you follow a link away from our website, you do so at your own risk and should read that site's own terms and privacy policy.
6. Customer reviews and user content
Product reviews, ratings, photographs and comments published on this website reflect the personal experience and opinion of the individual who submitted them. They are not statements by Picela, and individual results or experiences may differ.
We may moderate or remove content that is unlawful, offensive, misleading or in breach of our Terms of Service.
7. No professional advice
Nothing published on this website — including blog posts, styling guides, care instructions and product suggestions — constitutes professional advice of any kind. It is general information only and does not take your individual circumstances into account. If you need advice specific to your situation, please consult a suitably qualified professional.
8. Your rights under Australian Consumer Law
Nothing in this disclaimer excludes, restricts or modifies any right, guarantee or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
9. Limitation of liability
To the fullest extent permitted by law, and subject always to section 8, ABI Galaxy trading as Picela is not liable for any direct or indirect loss or damage arising from your use of this website, from your inability to access it, or from your reliance on any information published on it.
Where our liability cannot be excluded but may be limited, our liability is limited, at our option, to replacing the goods, supplying equivalent goods, repairing the goods, or paying the cost of doing so.
10. Intellectual property
All content on this website — including text, product descriptions, photographs, graphics, logos and page design — belongs to ABI Galaxy or its licensors and is protected by copyright and trademark law. You may not copy, reproduce, republish or use it commercially without our written permission. See our Terms of Service for details.
11. Changes to this disclaimer
We may update this disclaimer from time to time. The current version is always published on this page, and applies from the date it is posted.
Last updated: 05 September 2026