Payment Policy

At Picela, your security comes first. All payments are processed through encrypted, PCI-DSS compliant payment gateways — we never see or store your full card details.

Accepted payment methods

The payment options available to you are shown at checkout before you confirm your order. All orders are charged in US dollars (USD).

When you are charged

Payment is taken at the time you place your order, which allows us to reserve your items and begin processing right away.

Security

Our checkout is fully encrypted (SSL). If a payment is declined, please check your details with your bank or try another method. For any billing questions, email support@picela.com or call +1 (307) 449-2609.